Dear visitor to our website,
Respect for you and your data is very important to us. When processing your data via this website and web server, we therefore continually strive to do so in a manner that is as fair and transparent for you as possible.
And precisely because respect for you and your data is very important to us, we have not incorporated any external services into our website through which other suppliers are made aware of your visit. We consider website traffic to be a “secret” that you may wish to keep to yourself or share with us only.
To give you an idea of how data processing works on this website, we will show you below which data we retain and store as a result of your visit to or your activities on this website. We will also inform you how and for what purpose we process the data you provide to us. In addition, we want to inform you of your rights and other information that might interest you about our website.
We will be happy to answer any questions you may have about certain points of our policy statement.
The following information is based on the legal provisions set forth in Art. 13 of the EU General Data Protection Regulation (hereinafter referred to as “GDPR”).
1. Name and contact details of the controller responsible for processing and of the company’s data protection officer
The controller responsible for operating this website is:
42499 Hückeswagen, Germany
You can find more information about our company, information about authorized representatives, and additional ways to contact us in the Imprint section of our website:
We have appointed a data protection officer who can be contacted at any time at the e-mail address: dataprotection(at)klingelnberg.com for questions about data protection at Klingelnberg.
2. Processing of your data (purpose of use)
In simple terms, your website visit is a form of communication between you (your browser) and our web server. As with all communication, data are exchanged when you visit our website and new data are created regarding the circumstances of the communication (so-called meta data).
Because you are a participant in this communication, all of these data can theoretically be traced directly to you and must therefore be evaluated as “personal.” That is why we must observe the current data protection requirements.
Because these data affect you more or less directly, we want to let you know below what data we (and our server) receive from you, and how and for what purposes we further use this data.
a) When visiting our Website
When you access our website www.klingelnberg.com, data from your browser are automatically sent to our website’s web server. You cannot prevent this from happening. Our server (temporarily) stores the data listed below in a log file until the data are deleted automatically:
- the IP address that your Internet provider (or an Internet provider) has assigned to you,
- the date and time our website was accessed,
- the name and URL of the file opened,
- any previous website that brought you to our website (the referrer URL),
- the browser you are using and, if applicable, your computer’s operating system, as well as the name of your access provider, who can also be identified from the IP address.
We process these data for the following purposes:
- to ensure a seamless connection from your browser and to make our website easier to use,
- to ensure adequate system security,
- to ensure any attacks can be traced and prosecuted through legal channels, etc.,
- for additional, purely administrative purposes.
The processing of your data for these purposes has its legal basis in Art. 6 Para. 1 no. 1 c) of the GDPR. When operating a website such as this, we are legally obligated to ensure the security of the website. The data described above are an integral part of this.
In addition, our interest in ensuring adequate security and stability of this website is an interest that should correspond with your interest in an unhindered, safe use of our website.
We would like to point out that we will not use these data for any purpose other than those indicated above. In particular, these data will not be used for marketing purposes or the like. In this regard, we adhere to a policy of strict purpose limitation to ensure data privacy.
We do not store data longer than necessary to satisfy the storage limitation requirement specified in the GDPR and fulfill the purposes indicated above. Once this period is over, the data are automatically deleted.
b) Data processing when using our contact forms
For any type of questions, we offer you the option of getting in touch with us through one of the contact forms provided on our website.
Because it would exceed the scope of this policy statement to list the relevant information, we have decided to give you the appropriate information directly when you make use of a specific form.
Here, however, we would like to let you know that we use our contact forms only to request and collect data that are necessary to achieve the purposes at hand. And the data are used by the authorized persons for these purposes only.
The storage of these data is based on a finely granular deletion concept that follows the data protection principle of storage limitation.
Because you freely provide the data in the contact forms, the data processing performed by us for the purposes indicated takes place with your consent. The authority to process these data for response purposes is based on Art. 6 Para. 1 no. 1 a) of the GDPR.
c) Processing of data when using the Klingelnberg fan pages
Here we will inform you about the collection, processing and use of your personal data on the KLINGELNBERG Group's fan pages:
The KLINGELNBERG Group acts as a fan page operator in joint responsibility with the social media platform.
When visiting the Klingelnberg fan page, Facebook, Instagram, Twitter, LinkedIn, XING and YouTube may collect your personal data, even by merely opening the fan page, if you have not signed in or registered with the social media platform.
Please consult the privacy policies of the respective networks for more information on the type, scope, purpose, legal grounds and assertion of your rights as an affected person with regard to these services:
Klingelnberg fan pages allow you to view and comment on the latest posts, create your own posts and communicate with us via personal messages. In this regard, we process your data, such as your Facebook username, and the contents of your message, inquiry or post, among others.
In addition to your personal data in connection with your message, inquiry or post, your public social media profile is also visible to us; the data that can be viewed therein - such as images, interests and contact information - can vary depending on your profile settings.
The processing of this data is based on the safeguarding of the legitimate interests of the KLINGELNBERG Group according to Art. 6 Para. 1 lit. f GDPR. It is carried out for the purpose of providing information, receiving and processing requests to maintain and improve communication processes and to assist customers, business partners and interested parties.
Your personal information is not saved on Klingelnberg's proprietary network drives.
If possible, your data on our fan page is deleted when the Klingelnberg fan page ceases to operate.
Social Media Insights:
Social media networks use so-called “insights”. This means that statistics and insights are provided to the page administrators, with the help of which they obtain knowledge about the type of activities that people carry out on their pages (“page insights”).
Whenever the Klingelnberg fan page is visited and its content receives interaction, information such as the following is collected to create page insights:
- Opening a page or a post or a video on a page
- “Subscribing” or “unsubscribing” to a page
- “Liking” or “unliking” a page or post
- Recommending a page in a post or comment
- Commenting, sharing or reacting to a page post (including the type of reaction)
- Hiding a page post or reporting it as spam
- Clicking on a link to the page from another page on Facebook or from a website outside of Facebook
- Moving the mouse over the name or profile image of a page to view a preview of the page content
- Clicking on the website, phone number, “route planner” button or another button on a page
- Information on whether you are logged in on a computer or on a mobile device while you visit a page or interact with its contents
These evaluations are automatically provided by the platforms. The KLINGELNBERG Group uses this data neither for statistical evaluations nor for in-house processing.
3. Recipients of your data that we process through this Website
As indicated in section 1.), it is very important to us that we do not disclose data from your visit to external third parties, with the following exceptions:
- You agree to the disclosure,
- we are lawfully / legally required to provide the data, or
- it is technically implicit.
Because we cannot operate our server ourselves, we allow it to be operated by our provider, ir interactive, Klosterstraße 1-3, 51645 Gummersbach, Germany. Our provider has the possibility of accessing data, particularly the data specified in 2a) of this policy statement.
In addition, ir interactive, which manages our website presence, has the theoretical possibility of accessing these data.
Through appropriate contractual agreements and organizational measures, however, we have ensured that this is done only to the extent required, and legally for legitimate purposes.
Further, we make no secret of the fact that there will always be people and organizations that are able to track communications on the Internet and by e-mail; over this we have no influence. We have, however, attempted to prevent this (unauthorized) access to the extent possible by using an encrypted connection (see also Section 8 of this policy statement).
4. Plugins and Tools
Our website uses plugins for the “YouTube” website and service. This service is operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA, itself a company in the Google (Alphabet) Group.
Because of the data processing practices of YouTube, Google and Co., which have been the subject of controversy in the media, we as website operators are well aware of our responsibility in this regard. That is why we have decided to integrate the service in a manner that is as conducive to data privacy as possible. Therefore, through the technologies that we have implemented, data will not be communicated directly to YouTube when you visit a website on which YouTube videos are embedded and accessible. Instead, we leave the decision entirely up to you as to whether you wish to view the video, thereby providing data such as your IP address, etc., to YouTube as well as Google.
If you decide to view the video, YouTube / Google is primarily responsible for the data processing that will take place with respect to the data you have provided to these services. You should therefore thoroughly familiarize yourself with the data privacy practices and your privacy rights in relation to YouTube and Google at https://policies.google.com/privacy?hl=en&gl=ZZ.
We have provided an outline below, to give you an idea of how we have integrated the YouTube service into our website presence and of what happens (from a technical perspective) when you click the thumbnail and confirm that you wish to watch the video.
When you visit a page on our website where you have the opportunity to view a video on YouTube, you will first see only a thumbnail of the video. This image is stored on our server and therefore does not need to be downloaded from YouTube by you or your browser. Downloading this image would mean directly communicating your data to YouTube / Google, just as viewing a video does.
Because the video is displayed on our website, we in turn share a certain responsibility for the streaming of this video. We have therefore implemented appropriate (no-cookie) settings to ensure that YouTube will not store a cookie on your browser, which would enable YouTube to recognize you.
The only cookie created by our site is one indicating that you have downloaded and wish to view a video. The authority to process these data as described above is based on Art. 6 Para. 1 f of the GDPR. Presenting YouTube videos and ensuring the smooth running of this service on our website is a legitimate interest. Through the measures we have implemented and presented above, we have done everything in our power to ensure that the streaming process is as compliant as possible with data privacy requirements and is as low-risk as possible for you.
The video streaming process itself is based on your consent according to Art. 6 Para. 1 a) of the GDPR
Please also be aware that if you have your own account on YouTube and are logged in on our website at the time you access the video, you are automatically allowing YouTube to track your browsing habits in your YouTube profile. If you do not wish this to occur, you should log out of your YouTube account before viewing the video on our website.
The social network buttons, if shown on the website, do not yet establish contact with the servers or similar providers in any way. Only by clicking on these buttons do you issue your consent for communication, and a connection is activated.
If you are already logged into the social network of your choice, this takes place without an additional window. Since this transmission occurs directly, we are not aware of what data is transmitted. The fact that you have opened the page in question is transmitted. If you are simultaneously logged into Facebook, etc., this information will be associated with your social media account and therefore personally linked to you. There is also the option of blocking social plug-ins using add-ons for your browser.
Webseminar with video conference provider Zoom Video Communications:
We offer webseminars on our website, which are accessed by logging in through the provider Zoom Video Communications, Inc. 55 Almaden Blvd, Suite 600, San Jose, CA 95113, US: 1-888-799-9666, email@example.com, www.zoom.us. Zoom Video Communications is responsible for providing the service and processing the data that this involves. You can find Zoom’s data protection policy at https://zoom.us/docs/de-de/privacy-and-security.html.
The connection to the Zoom log-in page is encrypted.
The following information is collected when you register for a webseminar: your first and last name, company name, your position within the company (optional), and your e-mail address. During and after the webseminar presentation, we receive information that enables us to provide customer support and improve the structure of our user experience. This includes information on any questions that are asked and answered, chats, and statistical data (date and duration of the webinar, along with the webseminar topic, the special webseminar ID, and the number of registrations).
You can request to have your data deleted at any time. To do so, send us an e-mail at: dataprotection(at)klingelnberg.com.
The webseminar moderator is able to manually record the webseminar. Any questions you ask during the webseminar always remain anonymous. Webseminars are saved locally on the webseminar server at KLINGELNBERG GmbH, not on the Zoom cloud (this is optional only). To exit the session, close your browser window. Otherwise, the moderator will automatically end your participation in the session as soon as the webseminar is over.
Cookies are small files that your browser automatically downloads and that are stored on your terminal (laptop, tablet, smartphone, etc.) for a specific period. Cookies store information relating to the terminal (computer, smartphone, etc.) you used to access the website.
As indicated, we do not use any external services, which is why we do not use external cookies that could be used to track you beyond the network.
Moreover, we do not use permanent cookies ourselves, in order to preserve your personal privacy as much as possible when you visit our website.
On "Investors" only, we do use a session cookie in conjunction with the offer on that page. By law, we are obligated to ensure that only certain persons can access this area; that is, we must be able to ensure that only persons from certain regions are given access to this information. For this reason, we store the appropriate data required for this type of identification in this cookie. Temporary identification of you and your location serves, on the one hand, to fulfill the legal requirements to which we are bound in accordance with Art. 6 Para. 1 c) of the GDPR. On the other hand, it corresponds to our legitimate interest in accordance with Art. 6 Para. 1 f) of the GDPR in the processing of these data for this specific purpose.
Following the so-called data minimization principle, we have taken care to store in this cookie only the data that are actually necessary to fulfill the legal requirements. Following the principle of storage limitation, we have designed this cookie specifically so that it is deleted immediately after you end the browser session.
Most browsers accept cookies automatically. You can, however, configure your browser to prevent cookies from being stored on your computer or to notify you each time before a new cookie is created. You can also manually delete cookies or instruct the browser to delete any cookies set during your session when you close the browser. Deleting our cookies, however, makes your browser forget certain things. Thus when you visit the website again, you will again see the offer window displayed, for example.
6. Your rights as a “data subject”
Because, as indicated, we process “your” information when you visit our website, you have certain rights by law with respect to us. In particular, these rights are as follows:
- In accordance with Art. 15 of the GDPR, the right to request information about the personal data concerning you that are being processed by us;
- In accordance with Art. 16 of the GDPR, the right to obtain without undue delay the rectification of inaccurate or incomplete personal data concerning you that are stored by us;
- In accordance with Art. 17 of the GDPR, the right to obtain the erasure of personal data concerning you that are stored by us;
- In accordance with Art. 18 of the GDPR, the right to obtain restriction of processing of personal data concerning you;
- In accordance with Art. 20 of the GDPR, the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and the right to request that those data be transmitted to another controller;
- In accordance with Art. 7, Para. 3 of the GDPR, the right to withdraw your consent (see point 2b) from us at any time. This withdrawal pertains only to future data processing, however. It does not affect the lawfulness of processing based on this legal basis;
- In accordance with Art. 77 of the GDPR, the right to lodge a complaint with a supervisory authority. To do so, you can generally contact the supervisory authority in your habitual residence or place of work, or that of our company. The supervisory authority responsible for data protection for our company is:
North Rhine-Westphalia Commissioner for Data Protection and Freedom of Information,
P.O. Box 20 04 44,
40102 Düsseldorf, Germany
7. Right to object
Provided your personal data are processed based on legitimate interests in accordance with Art. 6 Para. 1 no. 1 f) of the GDPR, you have the right according to Art. 21 of the GDPR to object to processing of personal data concerning you on grounds relating to your particular situation or as an objection to direct marketing. In the latter case, you have a general right to object that we will act on without indication of grounds relating to a particular situation.
To exercise your right to object or withdraw, simply e-mail us at datenloeschung(at)klingelnberg.com.
8. Data security
As indicated at the start, it is very important to us to provide the best protection possible for you and your data. For this reason, we have adopted a number of measures to protect your data as much as possible from unauthorized inspection.
Thus, for example, we have developed a referrer policy, which prevents external providers from knowing what website you are currently on or that you came to the corresponding website from the Klingelnberg website.
To prevent external sources from “eavesdropping,” we use the popular SSL (Secure Socket Layer) protocol in conjunction with the highest encryption level that your browser supports. This is generally 256-bit encryption. If you browser does not support such a high encryption, we use 128-bit v3 technology instead. You can tell that the communication with our website is encrypted from the closed key/padlock symbol, which is usually shown on your browser’s lower status bar.
In addition, we use what we consider to be appropriate technical and organizational security measures designed to protect your data against accidental or intentional manipulations, partial or complete loss or destruction, and against unauthorized access by third parties. In accordance with technological developments, our security measures are continually reviewed with regard to their effectiveness and improved as needed.